Careers
About the organization
Destination Ontario is the lead tourism marketing organization for Ontario, Canada. We market Ontario to travellers from around the world, inspiring them to make Ontario a must-see destination and to return again and again.
Working collaboratively with our tourism partners is key to our success. We support our partners through content and product amplification, joint partnerships and delivering a visitor-first approach to our marketing.
Established in 1999, Destination Ontario is an agency of the Government of Ontario’s Ministry of Tourism, Culture and Gaming.
Teams at Destination Ontario
The organization is supported by staff at the corporate office in Toronto and in Northern Ontario. Our teams also staff nine Ontario tourism offices across the province.
Some of the areas we hire for include:
- Customer service and trip planning supports
- Marketing and creative services
- Broadcast and media services
- Partnerships and industry relations
- Travel trade
- Digital content and technology
- Data and insights
- Finance and corporate services
The hiring process
Destination Ontario is committed to being an organization that reflects the communities we serve while fostering a culture that is diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable.
We welcome applications to our available job openings from all individuals who are interested and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
As an agency of the Ontario Public Service (OPS), Destination Ontario is supported by OPS hiring processes and practices. For more information about the hiring process, visit the OPS Hiring webpage.
Current opportunities
Destination Ontario Tourism Ambassador
Join our team at Destination Ontario this summer as a Travel Ambassador!
This dynamic role involves working at an Ontario Travel Information Centre and/or providing visitor information at pop-up locations such as at popular tourist spots, festivals, and events across Ontario. You will influence and inspire travellers by helping to plan their trips and creating custom itineraries.
You will also capture content for social media, work within a team, and learn about the beauty and culture of Ontario. This is an opportunity to learn, grow, and gain valuable new skills!
How Do I Qualify?
- Strong customer service skills developed through job, education, or volunteer experiences
- Excellent communication and interpersonal skills
- Foundational knowledge of digital platforms
- General knowledge of Ontario’s geography
- Enthusiasm for travel and exploring new destinations and experiences
- Ability to capture content for social media platforms
- Flexibility working in diverse environments, both indoors and outdoors in various weather conditions
- Fluency/knowledge of additional language(s) considered an asset
- Retail & POS experience is an asset
Skills/Experience You Will Gain:
- Knowledge of the Ontario tourism industry, products, and experiences
- Practical experience in a customer service role
- Content creation for social media platforms
- Collaboration in a team setting
- Enhanced problem-solving and adaptability skills
- Networking opportunities with industry professionals
- Experience working within the Ontario Public Service (OPS)
Eligibility Requirements:
- Must be enrolled in a full-time study program (high school, university, college etc.) and intend on returning to school in Fall 2025 or be within 6 months of graduation from a post-secondary institution
- Canadian citizen, or be legally entitled to work in Canada
- Available to work from May/June to Labour Day
- Available to work up to 35 hours/week on weekdays and weekends with some evenings, including statutory holidays
- Ability to work effectively in diverse environments, both indoors and outdoors, and adapt to various weather conditions.
Compensation: $17.20 - $18.05/hour
How to Apply
Send your cover letter and resume by email to the contact for your preferred location listed below.
Ontario Travel Information Centre Location | Contact |
---|---|
Toronto, Union Station | Jenn Irving, jennifer.irving@ontario.ca |
Barrie | Jenn Irving, jennifer.irving@ontario.ca |
Sault Ste. Marie | Angela Romano, angela.romano@ontario.ca |
Niagara Falls | Lidia Romeo, lidia.romeo@ontario.ca |
Windsor | Sadie Tremblay, sadie.tremblay@ontario.ca |
Tilbury | Sadie Tremblay, sadie.tremblay@ontario.ca |
Bainsville | Sylvie Veenstra, sylvie.veenstra@ontario.ca |
Hawkesbury (Chute à Blondeau) | Sylvie Veenstra, sylvie.veenstra@ontario.ca |
Pigeon River (Neebing) | Angela Romano, angela.romano@ontario.ca |
Various locations including Blue Mountain/Collingwood, Kingston, Sarnia, Thunder Bay, Hamilton/Burlington, Cornwall | Rebecca Honsberger, rebecca.honsberger@ontario.ca |
Applications due by Wednesday, April 30, 11:59pm.
Due to high volume of applications, only those selected for an interview will be contacted.
Additional Information
The OPS is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity, and inclusion. The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable.
To find additional job opportunities available in the Ontario Public Service, visit the OPS Career Portal.
Last updated: March 5, 2025