Accessibility

Under the Ontarians with Disabilities Act, 2001 (O.D.A), a multiyear plan is required to outline ongoing and future strategies for identifying and removing barriers to accessibility. The multi-year plan is to be made available to the public.

Statement of commitment

As an Agency of the Government of Ontario, Destination Ontario (DO) is committed to our vision, mission and values. DO is committed to being an inclusive, accessible and engaging organization for all. We will continue to review our business practices and policies and engage staff, consumers and stakeholders to improve accessible service delivery.

Multi-year plan and status reporting

Destination Ontario’s 2021-2027 Multi-Year Accessibility Plan provides a framework and direction that supports and strengthens our commitment and efforts in accordance with the Ontarians with Disabilities Act, 2001 and under the Accessibility for Ontarians with Disabilities Act, 2005 (A.O.D.A.). Destination Ontario is committed to meeting the needs of people with disabilities in a timely manner through the implementation of the Act's requirements.

DO will review and update this plan at least once every five years.

Review the plan and status report:

Sharing Feedback

Comments on Destination Ontario’s plan are welcome and appreciated. Please direct feedback to the contact information below.

Feedback will be addressed in accordance with our normal feedback administration procedures and timelines. Where possible, we will respond to feedback immediately. However, some feedback will be shared for action and response at a higher level, so may require more time to address.

We will endeavour to respond to feedback in a format that is accessible.

Alternate formats of the Destination Ontario plan and accompanying policies will be made available upon request.

Contact us

If you require an alternate format or if you have any questions or comments about Destination Ontario’s Multi-Year Accessibility Plan, please direct questions, feedback and requests for alternate formats to:

Email: destinationontario@ontario.ca
Telephone: (437) 216-2388

Last updated: April 7, 2025