At least one electrical outlet is within easy reach and has clear floor space in front for charging an electric mobility device.

An inclined plane that allows wheelchair users and others to access buildings and navigate between different levels.

At least one washroom stall larger than the others to accommodate adequate maneuvering space for mobility devices. They also include grab bars, transfer space, an accessible door latch, sink with knee clearance, and lever handles or automatic sensor faucets.

A separate washroom that allows an individual in a wheelchair to use a self-contained washroom facility. They include grab bars, transfer space, an accessible door handle/lock, accessible sink with knee clearance, easy-to-use/automatic faucets, adult change table and emergency call systems. It is also universal, allowing people of any gender to use it comfortably, including with a support person if needed.

Can be identified by visual indicators (such as a vest or harness) or documentation from a regulated health professional confirming the animal is necessary due to a disability. In Ontario, service animals are allowed in all public spaces unless otherwise prohibited by law. A service animal is not a pet; it is trained to perform tasks to assist a person with a disability, such as guiding individuals with vision impairments, alerting to sounds for those with hearing impairments, assisting during seizures, retrieving items, or helping manage psychiatric and neurological disabilities. There are no restrictions on the type of animal used as a service animal in Ontario. If the animal is not easily identifiable, the person can provide documentation from a regulated health professional confirming the need for the service animal.

By law, you must allow a person with a disability to be accompanied by his or her support person while in the areas of your business that are open to the public. A support person is an individual hired or chosen by a person with a disability to provide services or assistance with communication, mobility, personal care, medical needs or with accessing goods, services or facilities. If you charge an admission fee at your business, you must let people know you charge an additional fee for a support person.

Providing alerts and information in multiple formats including text-based alerts, audio messages and visual cues.