Health and safety information for travelling in Ontario

Whether you're exploring Ontario’s cities or wilderness, staying safe and healthy is key to a great trip. Get essential information on emergency services, health care access, travel insurance, road and weather conditions, and outdoor safety—so you can travel with confidence.

Emergency and police services

Emergencies aren’t always the first thing we think about when planning a vacation, but it’s important to know what to do and who to contact in case something unfortunate happens. Here’s what to do in an emergency in Ontario.

9-1-1 emergency services

Dial 9-1-1 for emergency assistance for police, fire and ambulance services. Trained operators will provide critical information and connect you with the help you need. If needed, you will be taken to the nearest hospital.

9-1-1 services are available in 180 languages and teletypewriter (TTY) access is available for persons who are hearing impaired, as are language options and translation services.

Local police services

Local police services in Ontario manage law enforcement within their city or region’s boundaries. Major cities and regions in the province have their own police services, which provide a range of services, including crime prevention, community support and emergency response.

The Toronto Police Service (TPS) are the largest municipal police organization in the province. For non-emergency situations, dial 416-808-2222.

Other large police services include the Peel Regional Police, York Regional Police, the Durham Regional Police Service and the Halton Regional Police Service.

Ontario Provincial Police (OPP)

The OPP patrols provincial highways and waterways, providing essential services to rural communities that don’t have their own municipal or regional police services. OPP detachment stations are located across the province, find the one closest to you.

You can also file a police report online for minor occurrences such as theft, lost property or driving complaints in areas policed by the OPP. For non-emergency situations, dial 1-888-310-1122 for assistance from the Ontario Provincial Police.

Royal Canadian Mounted Police (RCMP)

The Royal Canadian Mounted Police (RCMP) is Canada’s national police service, responsible for enforcing federal laws across the country, including in Ontario. Unlike local or provincial police, the RCMP focuses on issues such as organized crime, drug trafficking, cybercrime, terrorism and border security. It also collaborates with other police services to address cross-jurisdictional crimes.

For tips related to security, call the RCMP National Security Information Line at 1-800-420-5805. The RCMP is also famous for its ceremonial "Mountie" uniform, a well-recognized symbol of Canada.

Ontario Poison Centre

For poison-related emergencies or questions, call the Ontario Poison Centre toll-free at 1-800-268-9017, available 24/7. Their experts provide critical advice and assistance in over 170 languages, ensuring help is accessible to everyone, whether you suspect poisoning or need guidance on toxic substances.

Ontario AMBER Alert Program

The AMBER Alert program is a nationwide emergency warning broadcast across cell phones, television and radio to notify the public of a possible child abduction and to appeal for vigilance and assistance. Watch for the child, the suspect and other details like a vehicle described in the alert, and immediately report any sightings or information to 9-1-1 or the local police service.

Health services

Ontario offers reliable, accessible health care services for both residents and visitors. Whether you’re seeking medical advice or emergency care, find the help you need when you need it.

Health811

Get free, confidential health advice from a registered nurse 24/7. Use the online live chat or call 8-1-1 for non-emergency medical advice and information on healthcare services. Teletypewriter (TTY) access is available at 1-866-797-0007. For medical emergencies, always call 9-1-1.

Hospitals and walk-in clinics

Hospitals and walk-in clinics are reliable options for accessing healthcare in Ontario. Find hospital locations and walk-in locations close to you.

Pharmacies

Pharmacies are widely available across Ontario, including well-known Canadian chains like Shoppers Drug Mart and Rexall. Most pharmacies provide over-the-counter medication such as pain relievers, allergy and cold and flu medications, first aid supplies, plus basic health products like vitamins and sunscreen.

For prescription medication like antibiotics, you will need a valid prescription from a licensed physician in Canada. Prescriptions from outside Canada cannot be filled. To get a valid prescription, visit a local walk-in clinic and consult with a Canadian doctor or nurse practitioner.

Accessing health care in Ontario could have associated fees, and travel medical insurance is recommended. Check with your insurance provider or purchase a plan to protect your trip from unexpected health-related costs.

Travel and medical insurance

Accidents, mishaps and illness can put a damper on your vacation and could have a financial impact on your travel plans. Protect yourself from unforeseen costs or losses by checking your travel insurance or purchasing a plan.

Travel and medical insurance plans can be purchased through private insurance providers. They may also be offered through your credit card or travel agent. These plans cover an assortment of factors related to travel, including medical expenses, baggage loss, car rental, trip cancellation or interruption, and more.

Ontario residents

Canadian residents of Ontario with valid health cards receive most medical and health services free through the Ontario Health Insurance Plan (OHIP). If you are a resident of Ontario, be sure to bring your health card with you while travelling in Ontario. It is proof of your OHIP coverage. You will need to show it if you visit an emergency room or see a doctor.

Canadian residents outside Ontario

Travellers from Canadian provinces outside of Ontario may find their health plans cover some medical costs in Ontario, but not all, such as ambulance fees and dental emergencies. Check to see what your health plan covers and purchase medical travel insurance to cover any other unexpected medical expenses.

U.S. and international visitors

For international travellers to Ontario, including from the U.S., it is strongly advised to take the necessary steps to ensure you have travel and health insurance. Without travel insurance, any hospital or emergency medical services you may need during your visit will be out-of-pocket expenses. It’s best to find a trusted travel insurance provider in your home country before you travel to ensure you’re protected from any unexpected healthcare or travel costs for the full duration of your trip.

Before your trip, check the Government of Canada website for any health and safety restrictions and/or requirements and follow official public health guidelines.

Road and weather resources

Ontario’s vast road network—from highways to backcountry routes—is maintained year-round to support safe travel. However, the weather can be unpredictable, so it's essential to check the current road and weather conditions before heading out. In addition, get familiar with the rules of the road in Ontario.

Ontario 511 Road Information

Check the interactive map online or call 5-1-1 for up-to-date information on road closures, driving conditions, construction delays and more.

Get information on wait times and more when crossing the border in or out of Ontario.

Safe winter driving

Heavy snowfall, icy roads, white-out conditions and other weather factors can make driving challenging in the winter, especially in Northern Ontario. Learn how to stay safe on the roads during the snowy season.

Weather alerts

Be aware of hazardous weather watches and warnings, including lightning storms, floods and hurricanes. Get real-time weather alerts with the WeatherCAN app.

Learn more about the weather in Ontario.

Outdoor recreation safety

Ontario’s parks, lakes and trails offer incredible outdoor adventures. Whether hiking, camping or hunting, understanding local safety guidelines and seasonal conditions is key to a safe and memorable experience in nature.

Camping, recreation and wilderness safety

From sun protection to water safety, Ontario Parks provides basic tips and reminders to eliminate danger and stay safe on trails, beaches and lakes.

Several beaches in Ontario have been awarded a Blue Flag status for high standards in safety, education and environmental care. The Swim Guide from Swim Drink Fish provides information on water quality at beaches across Ontario as well as swimming hazards such as dangerous currents and tides.

Forest fires and fire bans

The potential for dangerous forest fires exists in Ontario as early as April each year. Get information on current forest fire activity. Learn how to report a fire and check where there may be restrictions or a full ban on having an outside fire, including campfires.

Wildlife encounters

From bears to bugs, Ontario is home to a variety of wildlife. Follow Parks Canada’s top tips for respecting nature and providing wildlife the space they need. While driving, watch out for animals on the road, particularly at dusk and dawn, including moose and deer.

In the warmer months, protect yourself from ticks and mosquitoes with insect repellent and loose, long-sleeved shirts and trousers.

Hunting safety and regulations

Find out what you need to plan a hunting trip in Ontario, including a hunting licence, Outdoors Card and additional fees, regulations or tags. You’ll also want to learn about reporting, seasonal dates and safety in the forest.

Hunters are required to wear a solid hunter orange garment and head covering to maintain visibility and prevent accidents. The garment must fully cover the upper body above the waist, be visible from all angles, and must not include open mesh or camouflage patterns. Ensure that your hunter orange is not obstructed by gear such as backpacks—consider adding hunter orange to your backpack for extra visibility.

Learn more about hunting regulations in Ontario.

Elevate your Ontario vacation with peace of mind, knowing you’re prepared for the unexpected and your health and safety needs are met.